COURSE OVERVIEW:

The Human and Organizational Performance (HOP) Champions Course was created to address numerous shortcomings in many of today’s leadership and management systems, safety management systems, and work method planning and execution systems. With a foundational premise that human error is inevitable and that complex systems can contain latent error traps, the HOP course will enable learners to create team-based approaches to improve work system development, hazard mitigation strategies that make it harder for employees to do the work incorrectly and easier for them to do it correctly, and leadership strategies that empower employees at all levels to do their best work.