Timothy “Hoolie” Reynolds
Co-Founder/VP of Operations

Hoolie first came across Human and Organizational Performance (HOP) a few years after retiring from the U.S. Navy. Ironically, he discovered that many of the processes and approaches to Naval Aviation operations and safety were either influenced by HOP or in some cases were contributors to the growing corpus of HOP. After 24 years flying jets off aircraft carriers in hazardous and inhospitable environments, little did he realize then that the concepts of Crew Resource Management, Navy Nuclear Propulsion Pillars, and High Reliability Organizations were tightly connected to the word of HOP. Only later, as a performance coach, did Hoolie realize that many of the ways in which he was trained and more importantly thought about operations and safety were the result of a dedicated cadre of HOP personnel looking to improve the cultures and work environments of industry.

The implications of this statement are powerful. What do you do with it? How about your organization? Adopting a HOP culture and moving from the abstract HOP Principles to applications on a day to day basis can be challenging. A leadership team that imbues trust is a necessity. At SPARTAN Training & Performance our mission is to spread the HOP movement. We believe we bring a refreshingly new perspective. For many years we were the front-line workers, most exposed to the hazards of our environment and most susceptible to the inevitable breakdown of systems and team cohesion – We were at the “Tip of the Spear”. As we advanced in seniority, we later had opportunities to shape operational processes and procedures and build a culture of success. While we may have moved into more senior leadership and management roles, we never forgot the challenges of the front-line workers, whether they were aviators, mechanics, machinists, oil rig workers, plant operators etc. Our goal is to bring “Performance in Practice…for the Tip of the Spear.”