High Reliability Consulting & Training
THE HUMAN & ORGANIZATIONAL PERFORMANCE (HOP) EXPERTS
Let our team, comprised of former United States Navy fighter pilots, transform your organization through the implementation of HOP.
5 / 5
“HOP is already driving a positive culture change at Mitsubishi”
Mitsubishi Power
5 / 5
“They hone-in on practical HOP concepts and are not just focused on theory.”
Health & Safety, McWane, Inc.
Spartan Clients
Why HOP?
Benefits of implementing HOP
Cultural Transformation
Is your organization lacking a positive performance-driven culture? Are you going through a merger or transitioning to new executive leadership. HOP can help!
Error Reduction
Is your organization suffering from costly losses due to human error? Are your employees getting injured while performing dangerous tasks. HOP can help!
Performance improvement
Is your organization missing its output targets on a regular basis due to broken systems and processes? Are you looking for a proven and scalable solution? HOP can Help!
About HOP
What is HUMAN & ORGANIZATIONAL PERFORMANCE?
HOP is not a program – it is an operating philosophy that addresses the differences in the way people plan work and how work is actually performed in the real world.
Originating in the US Navy, HOP has been widely adopted by leading private enterprises. Learn More about HOP
Our Services
HERE'S HOW WE CAN WORK WITH YOU
Consulting
SPARTAN coaches bring decades of high-consequence leadership experience and a HOP-based operational focus to your consulting needs.
EDUCATION
Accredited curriculum & instructors assist attendees to develop fundamental HOP knowledge and build confidence in implementing tools and leadership techniques.
IMPLEMENTATION
Onsite coaching and mentoring assists organizations to move from academic to action by applying HOP Principles, Tools, & Leadership Techniques in the office and the workplace.
KEYNOTE SPEAKING
Highly credible keynote speakers discuss HOP through storytelling, relatable case study exploration, and energetic audience engagement.
Accredited HOP Education
Our HOP curriculum is the first in the nation to be accredited by a major university. SPARTAN HOP Champion Course online and in-person graduates receive three Continuing Education Units (CEU’s) awarded by the School of Engineering (Advanced Safety Engineering and Management Program) at The University of Alabama at Birmingham.
About SPARTAN
Founded By former U.S. Navy fighter PILOTS
With HOP originating in the U.S. Navy, we believe we are uniquely prepared to teach and implement this incredible philosophy for your organization as we have done for others. We don’t just know HOP, we have lived it though our service and we want to show you the incredible difference HOP can make!
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Proud to have served
As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we strive to provide a vehicle for veterans to continue service by applying their vast operational experience to drive Human & Organizational Performance journeys and contribute to the community of practice.
Our Team
Meet Our Founders
Jason "MAC" McAlister
Mac believes the true value of any organization is the health and determination of the teams that comprise it. A great team is a resilient team made up of talented and committed members and leaders who grow and learn together, oftentimes through adversity. Whether he was leading his first company in aerospace, or managing technical teams in oil/ gas, Mac feels great teams have this in common – The ability to manage many competing interests while maintaining focus on the objective and serving a purpose greater than the individual.
His diverse military background that spanned amphibious operations in the SpecOps community to flying military jets, left him with significant takeaways. Success or failure of the team is tethered to these truths: Trust in leadership, confidence in peers, and support from subordinates. Additionally, drawing from both military and civilian experiences; a strong team has fun together.
There should exist a sense of humor that bonds and identifies them as a unit. It’s not required, but it’s certainly okay to laugh and pursue excellence at the same time.
When asked to share a quote or phrase with the readers, Mac’s response was simply “phronesis”. Phronesis is a Greek word defining “a specific type of wisdom relevant to practical action, implying both good judgment and excellence of character, or practical virtue.” This concept is compelling because it suggests that traits or attributes thought to be unrelated are in fact very interconnected to form the powerful concept of “practical virtue.”
Wisdom + Action + Character = Positive Outcomes. By today’s standards wisdom is not often associated with practicality, or one’s character associated with their ability… politics would look very different if that were the case. The contemporary has placed little value on the ancient idea of “practical virtue,” but could it be a missing key ingredient to building high-performing teams.
Like the concept of phronesis, Mac envisions the tenets of HOP as a challenge to take a step back to evaluate the basics. Did we miss something in our zeal for complexity and bureaucracy? Have we misplaced our priorities on metrics and overlooked the impact of the human condition within the complex system? As our world and systems become more specialized, the idea of HOP brings us full circle to the focal point of people. The undeniable truth that we are, and have always been, the critical component.
Mac served in the United States Marine Corps for 15 years, and another 8 years in the US Navy.
He began as an enlisted Marine in SpecOps. After completing his degree, he was commissioned as an Officer and flew AV-8B Harriers with the Famous Black sheep Squadron. From there he completed an inner service transfer to the Navy Reserves and flew T-45 Goshawks as a flight instructor until he retired in 2012. During that time, he founded Wraith Systems which provides the stick & throttle flight controls for the F-35 Joint Strike Fighter.
Mac holds a BA degree from the University of Nevada. He enjoys competing in Ironman triathlons and other endurance events. He also enjoys leading mission trips to Central America and working with homeless organizations in Ft. Worth. He resides in Texas with his wife, he has three daughters and five grandchildren.
President
USMC Pilot: AV-8B
Timothy "hoolie" Reynolds
Hoolie first came across Human and Organizational Performance (HOP) a few years after retiring from the U.S. Navy. Ironically, he discovered that many of the processes and approaches to Naval Aviation operations and safety were either influenced by HOP or in some cases were contributors to the growing corpus of HOP. After 24 years flying jets off aircraft carriers in hazardous and inhospitable environments, little did he realize then that the concepts of Crew Resource Management, Navy Nuclear Propulsion Pillars, and High Reliability Organizations were tightly connected to the word of HOP. Only later, as a performance coach, did Hoolie realize that many of the ways in which he was trained and more importantly thought about operations and safety were the result of a dedicated cadre of HOP personnel looking to improve the cultures and work environments of industry.
The implications of this statement are powerful. What do you do with it? How about your organization? Adopting a HOP culture and moving from the abstract HOP Principles to applications on a day to day basis can be challenging. A leadership team that imbues trust is a necessity. At SPARTAN Training & Performance our mission is to spread the HOP movement. We believe we bring a refreshingly new perspective. For many years we were the front-line workers, most exposed to the hazards of our environment and most susceptible to the inevitable breakdown of systems and team cohesion – We were at the “Tip of the Spear”. As we advanced in seniority, we later had opportunities to shape operational processes and procedures and build a culture of success. While we may have moved into more senior leadership and management roles, we never forgot the challenges of the front-line workers, whether they were aviators, mechanics, machinists, oil rig workers, plant operators etc. Our goal is to bring “Performance in Practice…for the Tip of the Spear.”
Hoolie holds an MA in Strategic Studies from the Naval War College and a BA from the University of California, Berkeley. He and his wife live in Colorado. They have two children in college and two more at home. They enjoy hiking, skiing, travelling and time with family and friends.
C.O.O.
USN Pilot: EA-6B, F/A-18
Michael "TUNG" Peterson
Tung’s specialty is helping organizations to implement Human and Organizational Performance (HOP), principles, tools, and leadership in the workplace to improve culture and performance. Why? Because people deserve to work where they feel energized, valued, appreciated, and able to make a difference.His biggest take away from over 20 years in US Naval Aviation and a decade of global high reliability performance consulting is the power of effective leadership and optimized teams to affect culture and performance. As individualistic as we want to be, modern challenges and complexity require group success.
What if we had a means to achieve not only safety, but elevated morale, innovation, and consistent mission success through exciting and meaningful engagement of our workforce?
Whether operating as a forward air controller tasked with direct support of ground units in contact with enemy forces, acting as a multi-national overseas naval base executive, or developing future military leaders of character in the classroom, Tung has felt the effect of leaders and teams, both good and bad. He has a unique ability to translate abstract concepts and principles into tangible tools and techniques to positively affect culture, behaviors, and performance in the real world. In the new view embraced by HOP, leaders exist to serve their teams, not the other way around – they understand human fallibility and exhibit humility. Teams honor and embrace diverse perspectives through trust and strong relationships – they compensate for each other’s weaknesses, back each other up, and constantly seek to learn from both failure and success.
By uniting executives, planners, and workers in thinking about how we can improve the workplace, organizations can create adaptability and resilience to achieve success in even the most challenging and dynamic business environments.
Tung is a Navy Fighter Weapons School (i.e. TOPGUN) graduate and former Strike Fighter Weapon and Tactics School Instructor who holds an MA in Security Studies from the Naval Postgraduate School and a BS from the US Naval Academy. He is an avid outdoorsman and determined advocate for individuals with intellectual and developmental disabilities. He resides in Montana with his family.
C.I.O.
USN NFO: F-14. F/A-18
Our Vision
SPARTAN Training & Performance teams with our clients on their Human & Organizational Performance (HOP) journey to achieve enduring culture and performance improvement.
Our Mission
As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we strive to provide a vehicle for veterans to continue service by applying their vast operational experience to drive Human & Organizational Performance journeys and contribute to the community of practice.
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Get Started
Let's start with free consultation!
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Testimonials
Reviews From Our Clients
Tracy Aaron
Chief of Police
We brought SPARTAN into present on servant leadership and leading at all levels. The thought-provoking exchange of ideas and concepts were well received and perfect for our city employees. We highly recommend SPARTAN Traning & Performance.
Erik Shamberger
Director
This was a fantastic course – it’s difficult to choose the most impactful aspect: the instructors and their experiences, those of the cohort, or the validation that that troubling thought at the back of your mind when you are chasing a metric of limited value – are we truly looking at what’s important is ‘real’ and there’s a way to look at the positive aspects of building adaptive capacity and letting our most knowledgeable employees lead from the ‘tip of the spear’.
Josh Luck
President/CEO
SPARTAN delivered a well organized and impactful workshop to our pilots and company leadership. The material and discussions around risk management, safety and crew resource management were relevant, applicable and led by professionals with unrivaled knowledge and experience. Highly recommended!
Matthew J. Twerdy, MBA, CSP, CHMM
Director
This was a great course with thought provoking instructors. The course taught me several new things about Human & Organization Performance (HOP) and I enjoyed the different perspective the Spartan team brings to HOP from their extensive military backgrounds. I would highly recommend this course to anyone wanting to expand their knowledge in HOP or for anyone who needs a refresher on the overall philosophy of HOP as well as implementation tools.
Robinson & Henry, P.C
Attorneys
The first session was a full-day off-site training that revolved around the subject of leadership. They did such a great job that we asked them back for a second session designed as a 1/2 day training revolving around communications.
Spartan is easy to work with from a planning and preparation perspective. They took the lead, provided suggestions, offered a proposed agenda, worked with us to tailor it, and then provided the training flawlessly. Each engagement concluded with a debrief and deliverables.
Craig Gilliland, CSP
Personal Safety Professional
Randy and his team knocked it out of the park with this course! Don’t be fooled into thinking it is only for safety professionals. The content of this course is applicable to anyone who wants to build stronger relationships and drive real improvements in their organization. You will be able to take learnings from each session and implement them immediately into your daily work.
Case Studies
Authentic Advice for Real Results
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Stella, Turn Vision into Value
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For the Bold and Ambitious
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For the Bold and Ambitious
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Stella, Turn Vision into Value
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Blog & News
Articles & Blogs From Consula
Optimizing Iterative Learning: A Tale of Two Cycles
Many organizations pride themselves on achieving compliance, but compliance, rules,…
HOPping from Safety to Performance
Many organizations pride themselves on achieving compliance, but compliance, rules,…
Dogfooding HOP – Whole Organizational Participation in a Human & Organizational Performance Culture
Dogfooding is the ultimate practical continuous improvement process. Why? Because…
FAQs
Frequently Asked Questions
SPARTAN coaches provide services to diverse companies around the world - we have collectively worked on every continent with the exception of Antarctica.
Most of our clients are high-consequence or high-reliability organizations. Attributes include High tempo operations, requirement to manage (vice eliminate) risk due to the nature of operations, and incidents tend toward the catastrophic.
However, we find that almost every industry can benefit from implementing HOP Principles, Tools, and Leadership Techniques to positively affect safety, performance, and culture.
The following safety and performance outcomes are among those achievable through the implementation of an enduring HOP culture:
1) Optimized Performance – Leadership, Communication, & Teamwork
2) Improved Individual, Small-team, Operational, & Organizational Learning
3) Enhanced Safety & Risk Management
4) Reduction in Human Error
5) Intensified Employee Commitment & Ownership
6) Increased Team Retention / Cohesion
7) Improved Reliability
8) Added Adaptive Capacity & Resilience
SPARTAN coaches are HOP experts who provide consulting, education, HOP implementation, and keynote services. Our services are scalable and are often customized for our clients to better reflect their current mission/vision, industry, desired terminology, and other factors.
Cost varies depending on the service(s) provided, scope of engagement, duration of contract, and degree of customization desired. Pricing is at an industry-competitive rate for the number and quality of coaches provided and services performed. Discounts can be negotiated based on the length and size of each contract.
Consulting, education, and keynote speaking services can be performed either in person, virtually, or via a hybrid model (mixed asynchronous, live virtual, and in-person delivery). Assessment consulting and HOP implementation services are performed onsite and in person.
While multiple delivery options are available, we prefer to conduct live, in-person engagements to enhance and enrich contact with attendees and to better leverage hands-on exercises and tool practice/application.
SPARTAN coaches are more than academics who can deep dive HOP origins, principles, and theory, we are experienced elite operators who have decades of experience in developing leaders, optimizing teamwork, and practicing HOP in the real world. We offer simple but powerful solutions and strategies to implement HOP in your organization.
SPARTAN coaches are committed to assisting our clients to build and navigate their own, unique HOP journey to ensure a return on investments through enduring positive change in safety, performance, and culture.
Our HOP curriculum is the first in the nation to be accredited by a major university. SPARTAN HOP Champion Course online and in-person graduates receive three continuing education units awarded by the School of Engineering (Advanced Safety Engineering and Management Program) at The University of Alabama at Birmingham. Our other materials are derived from this accredited curriculum and decades as HOP practitioners.
Most of our consulting, education, and keynote speaking services are performed by English-speaking coaches.
However, we have a growing cadre of coaches who maintain fluency in HOP principles, tools, and leadership techniques and can coach in other languages. Current additional languages supported include Spanish and Portuguese.
