SPARTAN Training & Performance teams with our clients on their Human & Organizational Performance (HOP) journey to achieve enduring culture and performance improvement.
When “trying harder” doesn’t produce the results it used to…
Many organizations pride themselves on achieving compliance, but compliance, rules, paperwork, and bureaucracy have a limited effect. To add resilience and optimize a multi-generational workforce, organizations are increasingly turning to Human & Organizational Performance principles to unburden workers and build competitive advantages in safety, efficiency, quality, and profitability.
HOP is the way people think about and perform their work in the real world that shifts the focus from bureaucratic compliance and the prevention of adverse events to empowerment, learning, and a mission focus.
Provocative Perspectives on Human & Organizational Performance
…meant to contribute to and challenge the HOP community of practice. We bring an operational perspective to the implementation of HOP with emphasis on mission, culture, and leadership.
Let’s start a dialogue, and if you disagree, let us know – we embrace critical feedback, so fire away.
Human & Organizational Performance - Red Pill of Reliability
by Tim Reynolds and Michael Peterson
March 24, 2021
Many organizations and industries spend a tremendous amount of time and energy focusing on what shouldn’t happen to the exclusion of the actual task at hand. They neglect reliability – what should happen, what each individual’s role is in making it happen, and the performance expectations of the team…
HOPping from Safety to Performance
by Michael Peterson and Tim Reynolds
March 27, 2021
Dekker called Safety Differently “Safety without the performance drag.” Maybe the next evolution in HOP is to realize its potential to produce “Performance without the safety drag” – where safety becomes an assumption and mission excellence becomes the primary focus.
Dogfooding HOP: Whole Organizational Participation in a Human & Organizational Culture
by Jason McAlister and Michael Peterson
March 30, 2021
Dogfooding is the ultimate practical continuous improvement process. Why? Because if you’re living in it, and it sucks, you will be motivated to improve and fix it. Dogfooding is a catalyst to ownership – You’ll have a front row seat to challenges and opportunities facing your organization.
Optimizing Iterative Learning: A Tale of Two Cycles
by Michael Peterson
July 1, 2021
For decades, U.S. military aviation and special forces have leveraged the iterative Plan-Brief-Execute-Debrief (PBED) Cycle. But there is another, more widely known iterative improvement cycle being used by many organizations – the Plan-Do-Check-Act (PDCA) Cycle.
